Privacy Policy

This Privacy Policy describes how hedeya.com (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

 

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

Examples of personal information collected:

  • Web browser version
  • IP address
  • Time zone
  • Cookies
  • Pages or products you view
  • How you interact with the Site

We collect device information using technologies such as cookies, log files, web beacons, tags, or pixels.

Order Information

When you make or attempt to make a purchase through the Site, we collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number

2. Using Personal Information

We use your personal information to:

  • Fulfill orders and process payments
  • Arrange shipping and delivery
  • Communicate with you
  • Provide customer support
  • Screen orders for potential risk or fraud
  • Improve and optimize our Site
  • Send promotional offers (only if you opt-in)

3. Sharing Personal Information

We share your personal information with service providers to help us provide our services.
For example:

  • We use Shopify to power our online store.
  • Payment gateways and shipping companies to process orders and deliveries.

4. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic.
You can control and manage cookies through your browser settings.

5. Behavioral Advertising

We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by adjusting your advertising preferences or browser settings.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

8. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

9. Contact Information

For more information about our privacy practices, or if you have questions or complaints, please contact us at:

Email: info@hedeya.com